Frequently Asked Questions
Everything you need to know about creating your website with WebZum
Q:How long does it take to build a website with WebZum?
About 5 minutes. You chat with WebZum the way you already chat with ChatGPT — tell it your business name or describe what you do — and the AI researches your trade and market, writes all the content, generates custom images and a logo, and assembles a complete multi-page website. No blank canvas, no drag-and-drop, no learning curve.
Q:Do I need to write any content for my website?
No. Before generating anything, WebZum's AI researches your trade, your local market, and your competition — then writes every page specifically for your business based on that research. It's not template filler: it's informed content built around real insights. Want to change any of it? Just tell the AI what to change, in plain language.
Q:How much does WebZum cost?
WebZum offers a Starter plan at $19/month (your site on a subdomain like yourbusiness.webzum.com) and a Pro plan at $34/month, which includes a custom domain registered and paid for by us, plus full WebZum branding removal. Want the best deal? Buy 1 year, get 2 free: one payment of $216 covers 3 full years of Starter ($6/mo) or $396 for Pro ($11/mo). Both include hosting, SSL, CDN, a built-in AI chatbot, and a completely free preview with unlimited edits before you pay anything. No setup fees, cancel anytime.
Q:What is your refund policy?
Monthly plans: cancel anytime, and your most recent payment is refundable if you're not happy. Annual plans come with a 30-day money-back guarantee — full refund within the first 30 days, no questions asked. After 30 days, annual plans are not pro-rated for the remainder of the term. You can cancel from your dashboard at any time.
Q:What makes WebZum different from other website builders?
Every other builder drops you on a blank canvas and expects you to figure out design, copy, and images yourself. WebZum flips this: you talk about your business, and the site builds itself. Before generating anything, the AI does the same discovery work an agency would — researching your trade, local market, and customers — so your site is built around real insights, not a generic template. Every site also includes 5-10 custom AI-generated images, a logo, and a 24/7 AI chatbot for your visitors.
Q:Can I use my own domain name?
Yes! The Pro plan includes a custom domain that WebZum registers and pays for on your behalf, or you can connect a domain you already own. SSL certificates and DNS are set up automatically — no technical steps on your side.
Q:What types of businesses is WebZum best for?
Any business. Restaurants, salons, contractors, plumbers, law firms, medical practices, real estate, tutors, consultants — and just as importantly, brand-new businesses that don't exist online yet. If you can describe what you do, WebZum can build your website. No online presence needed.
Q:Can I edit my website after it's generated?
Yes, without limits. There's no drag-and-drop canvas to learn — you edit by chatting. Tell WebZum "change the primary color to blue" or "add a section about our delivery service" and the change goes live. You can also regenerate your entire site anytime for a fresh design.
Q:Does WebZum create a logo for my business?
Yes! WebZum's AI creates a professional logo for your business at no extra cost, along with 5-10 custom AI-generated images made specifically for your trade. If you already have a logo, upload it and WebZum builds your site's design around your brand colors.
Q:Can I use my own photos?
Absolutely. Upload unlimited photos, and if you have an existing website WebZum can automatically pull your photos from it. You control exactly which images appear — mix your real photos with the AI-generated ones however you like.
Q:Does my website include an AI chatbot?
Yes — every WebZum website comes with a built-in AI chatbot that talks to your visitors 24/7. It knows your business, services, hours, and prices; it answers questions and captures leads while you sleep. No extra setup, no separate subscription, no per-conversation fees.
Q:Is there a free trial?
Better: a completely free preview. You see your finished website — design, content, images, everything — and make unlimited edits until it's exactly right, all before entering a credit card. You only pay when you decide to publish.
Q:Can I cancel my subscription anytime?
Absolutely. There are no long-term contracts. You can cancel anytime with no penalties or cancellation fees.
Q:What if my business isn't online yet?
Then you're exactly who WebZum was built for. Most of our customers are starting fresh — no website, no Google listing, nothing. Just describe your business in the chat, and the AI researches your market and builds your complete website from that conversation. If you DO have an existing online presence, WebZum can pull in your details and photos automatically — but it's entirely optional.
Q:Is my website mobile-friendly?
Yes, all WebZum websites are fully responsive and look great on phones, tablets, and desktop computers. Mobile optimization is automatic.
Q:Will my website show up on Google?
Yes. Every WebZum website is built with SEO best practices — content written around the keywords your customers actually search, fast mobile performance, and structured data. Sites are also prepared for AI answer engines (ChatGPT, Perplexity, Google AI) automatically, so AI assistants can find and recommend your business too.
Q:Can I convert my Facebook page to a website?
Yes! WebZum can pull content from your Facebook Business Page and turn it into a professional website. Visit webzum.com/facebook-to-website to learn more.
Q:What is Answer Engine Optimization (AEO)?
AEO (Answer Engine Optimization) is how businesses get recommended by AI-powered search engines and assistants like ChatGPT, Google AI Overviews, Perplexity, Siri, and Alexa. Unlike traditional SEO (ranking in a list of links), AEO means being the answer AI gives directly. It requires structured data, machine-readable content, and explicit AI crawler permissions. WebZum builds all of this automatically into every website. You can check your current AEO readiness free at webzum.com/tools/aeo-score.
Q:Will AI assistants like ChatGPT recommend my business?
Only if your website is structured for AI consumption. AI systems like ChatGPT, Perplexity, and Google AI need machine-readable data to recommend businesses—things like llms.txt files, FAQ Schema, LocalBusiness Schema, and explicit crawler permissions. Without these, AI assistants have no reliable way to recommend you. Every WebZum website includes the full AEO stack automatically, making your business discoverable by 15+ AI systems from day one.
Q:What is llms.txt and does WebZum generate it?
llms.txt is a plain-text file (similar to robots.txt) that gives AI systems a structured summary of your business—services, location, hours, reviews, and differentiators. It helps AI crawlers understand your business quickly. Yes, WebZum automatically generates both llms.txt and llms-full.txt for every website, populated with your real business data. No configuration needed.
Q:How does WebZum prepare my site for AI crawlers?
WebZum generates a complete AEO stack for every site: llms.txt and llms-full.txt for AI-readable business summaries, robots.txt with explicit permissions for 15+ AI crawlers (GPTBot, ClaudeBot, PerplexityBot, Applebot, and more), FAQ Schema with industry-specific Q&As, LocalBusiness Schema with entity disambiguation links, SpeakableSpecification for voice assistants, and HowTo Schema for service processes. All automatic, zero configuration.
Q:How do I check if AI can find my business?
Use our free AEO Score tool at webzum.com/tools/aeo-score. It evaluates your business across 6 dimensions: AI Discoverability, Structured Data, Entity Clarity, Content Answerability, Trust & Authority, and Voice Readiness. If you provide your website URL, it checks for llms.txt, robots.txt AI permissions, and structured data markup. Most small businesses score 20-45 out of 100.
Q:Is WebZum better than Framer for small businesses?
For small businesses, WebZum is typically a better choice. Framer is a powerful design tool built for designers and agencies who want pixel-perfect control. WebZum is built for business owners who need a professional website fast without learning design tools. You describe your business in a chat and get a complete, researched website in 5 minutes — no design skills required.
Q:How does WebZum compare to Wix?
Wix hands you templates and a drag-and-drop canvas — you write the content, pick the images, and build the layout yourself, which takes hours or days. With WebZum, you describe your business in a chat and the AI researches your market, writes the content, generates custom images and a logo, and builds the whole site in 5 minutes. Editing afterward is chat-based too — no canvas to wrestle.
Q:Is WebZum easier than Squarespace?
Yes. Squarespace has a learning curve and requires you to design layouts and write content. WebZum has no learning curve — you talk about your business the way you'd talk to ChatGPT, and a complete website builds itself: researched content, custom images, logo, and a built-in AI chatbot. No templates to browse, no content to write.
Q:Why choose WebZum over other AI website builders like Durable or B12?
Most AI builders generate a generic one-pager from a short questionnaire. WebZum starts with real research — your trade, your local market, your competition — and builds a complete multi-page website around it, with 5-10 custom AI-generated images (not stock), a unique logo, and a 24/7 AI chatbot for your visitors. And you see the entire finished site free, with unlimited edits, before paying.
Q:Is WebZum better than 10Web for small businesses?
For small businesses that want simplicity, yes. 10Web is built on WordPress, which means managing plugins, updates, themes, and a CMS learning curve. WebZum requires zero WordPress knowledge — describe your business in a chat and AI builds everything in 5 minutes. No maintenance, no updates, no complexity.
Q:How does WebZum compare to GoDaddy website builder?
GoDaddy's builder walks you through questionnaires and picks from templates. WebZum works like a conversation: you describe your business, the AI researches your market, and it generates custom content, images, and a logo built around real insights about your customers — not a template with your name swapped in.
Q:Is WebZum better than WordPress for small businesses?
For most small businesses, yes. WordPress is powerful but requires learning a CMS, managing plugins, handling security updates, and ongoing maintenance. WebZum has zero learning curve and zero maintenance. Describe your business and you're done in 5 minutes.
Q:How is WebZum different from Weebly?
Weebly is a drag-and-drop builder where you create everything yourself. WebZum uses AI to build your entire website automatically — you describe your business in a chat, the AI researches your market, and a complete site with custom content, images, and a logo is ready in 5 minutes. No dragging, no dropping.
Q:Is WebZum better than Carrd for business websites?
For businesses, yes. Carrd is great for simple one-page sites and landing pages, but WebZum builds complete multi-page business websites with researched content, custom AI-generated images, a logo, and a built-in AI chatbot that answers your visitors 24/7.
Still have questions?
Try WebZum for free and see your website in 5 minutes. No credit card required.